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Jan
23
Click-To-Call Support!
Posted by Josh ... on 23 January 2012 03:17 PM

 

Support Agent

Try Click-To-Call today!

You'll be connected to a POSitive Support Technician quickly and easily.

internet phone service

 

Our office hours are: Monday through Friday, 7AM - 4PM PST


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Jan
23
Tech's Choice - Staff Tip of the Week
Posted by Josh ... on 23 January 2012 10:36 AM

Collect Tender At Station...Collect tender elsewhere...

This POSitive station feature is used to help you in balancing your cash drawer(s).  Bookkeepers, accountants, managers and others who handle monies without a cash drawer will enjoy the convenience of this feature.

If a POSitive station will be making sales transactions and will be balancing its own cash drawer, the Collect Tender At Station number should match the current station number.

If POSitive is running on a network, this option allows you to process invoices at a station, but assign a different station or cash drawer for keeping the money, checks and credit card slips. Specify the station number where the money will be kept. When the cash drawer of the selected station is balanced, the transactions made at both stations will be included.


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Jan
16
Tech's Choice - Staff Tip of the Week
Posted by Josh ... on 16 January 2012 09:08 AM

POSitive & LotteryPOSitive & Lottery - A Winning Combination!

POSitive makes handling lottery transactions a dream come true!  Setup special inventory to track the sale of lottery tickets and disbursement of winnings.  You will likely want to make such transactions easy to use and report on.  POSitive has you covered with detailed, easy to understand reports.

Lottery Tickets & Winnings

  • Create a Department/Category for lottery
    • This allows you to run reports about lottery sales and payouts separately from any other department or category.
    • 
  • Create inventory item(s) to sell lottery
    • This inventory item should be assigned to the lottery category. This item can be generic and set to Ask for Price for different denominations of tickets.  
    • Consider creating more than one lottery ticket item to reflect each program and actual selling prices.
    • 
  • Create an inventory item to pay out winnings
    • Change the Default Sell Quantity setting to -1.00 (minus one).
    • Activate Item Is Active and Ask for Price which will allow you to enter the value of the awarded winnings.

Shortcut Tip!Touch Screen

  • Modify the Invoice Button definitions or activate the POSitive Touch-Screen (Optional) 
    • To save time, you can choose to use invoice buttons or touch-screen buttons for selling and making payouts of lottery tickets rather than having to scan items or manually enter the lottery SKU.

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Jan
9
Tech's Choice - Staff Tip of the Week
Posted by Josh ... on 09 January 2012 08:22 AM

Oh NO! 

  - What if your computer crashed?

    - What if your data became virus infected?

      - What if you had no viable backup to restore?

 

 

 

Protect your store and your investment today! 

POSitive Backup is an online service that automates your data backups for a hassle free experience.

For a one-time set-up fee, a POSitive Support Technician will handle the installation of the backup system and setup scheduling for you. Depending on your service plan, a full system backup will be made at least once a day and sent to an offisite secure storage locker for easy retrieval at anytime. Your data is encrypted with 128-bit SSL encryption for safety and security before it leaves your server computer. Your backed up data stays fully encrypted and secure until you need to retrieve and restore it.

For more information or to choose a backup service plan, please click here.


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Dec
19
Tech's Choice - Staff Tip of the Week
Posted by Josh ... on 19 December 2011 07:34 AM

End of Year Archive End of Fiscal Year Procedure


Many POSitive users will be ending their fiscal year over the next few months and it’s a good idea to make a special archive backup of your POSitive data and conduct a physical inventory count.

One reason for making an archive backup is to be able to determine stock counts and the value of your inventory at the end of your fiscal year. Because POSitive is a real time software program, changes to your inventory stock counts are ongoing and without an archive backup it is difficult to calculate stock counts on a specific day in the past.

If you are a POSitive Retail Manager or POSitive GEM user, download your instructions by clicking here.

If you are a POSitive for Windows or AveraSell user, you may download your instructions by clicking here.

 


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