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May
14
Tech's Choice - Staff Tip of the Week
Posted by Support Dept. on 14 May 2012 10:16 AM

Clone It!Clone a Station

With it's Clone Station feature, POSitive makes adding a new register station a breeze!  

After setting up your register station with the feature settings desired, you can save time by cloning an existing station instead of creating subsequent stations from scratch.

 

  1. Click the Maintenance tab and choose Station Manager
  2. Highlight the station to be cloned
  3. Choose the Clone Station button
  4. Give the new station a unique number and a name (Note: if the number already exists, it will overwrite the settings of the existing station instead of creating a new station)
  5. Choose OK to complete the cloning

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Apr
30
Tech's Choice - Staff Tip of the Week
Posted by Support Dept. on 30 April 2012 09:37 AM

SQL Indexes Increase Performance

MPH

SQL database indexes are very similar to indexes in libraries. SQL indexes allow locating information within your database fast, much like they do in libraries. If all books in a library are indexed alphabetically then you don’t need to browse the whole library to find a particular book. Instead, you’ll simply get the first letter from the book title and you’ll find this letter’s section in the library starting your search from there, which will narrow down your search significantly. It is a good idea to create SQL indexes periodically to ensure that your POSitive database is operating efficiently.

Creating SQL Indexes
*DO perform a backup of POSitive's database before performing these steps
*DO perform these steps on the server, where POSitive is installed
*DO perform these steps while no one is using POSitive

1.  Log into POSitive with management credentials
2.  Click Maintenance tab at the top 
3.  Click the Data Utilities button and then select Utilities
4.  Click the Create SQL Indexes button
5.  Press OK


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Apr
16
Tech's Choice - Staff Tip of the Week
Posted by Support Dept. on 16 April 2012 08:21 AM

Inventory ValuationInventory Valuation

POSitive features a comprehensive list of easy to run inventory reports.

POSitive's Inventory Valuation Report lists inventory in stock and calculates the wholesale value of all items.  This report includes item SKU, inventory description, inventory type, stock count, average cost and total cost.  The last page provides a synopsis by department and category with total cost, total stock counts and percentages each department and category fulfill.

Adding Report Details

Experiment with activating report details.   Choosing to print with report detail turned on shows purchase order sources which explain the average cost and additionally includes vendor name, purchase date, purchase order number, quantity received and cost.

Try the Inventory Valuation Report:

  1. Launch POSitive's Report Center
  2. Choose Inventory Reports on the left
  3. Choose Inventory Valuation on the right
  4. Press the Run Report button
  5. Choose the desired sort order and any additional report options
  6. Press OK

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Apr
9
SmartFeature Spotlight
Posted by Support Dept. on 09 April 2012 08:27 AM

SmartFeatureSpotlightSeveral shortcut features are built into POSitive to save you effort, time and worry. Some of these features will need to be activated while others are always working for you.


 SmartFeature Spotlight:  ZIP Code Lookup*

POSitive stores all the ZIP codes of your marketing area.  When adding a new customer, the ZIP code will be automatically populated to save you time.  Activate this SmartFeature in POSitive System Setup. 

Importing ZIP Codes is most beneficial if you sell to customers across the country. If you obtain a listing of ZIP codes in comma delimited format, you will be able to import them.  If your marketing area is extensive, you may purchase ZIP code list(s) for use with POSitive to save you time and hassle.  Ask POSitive Support or your POSitive Authorized Dealer for more information. 

Importing ZIP Codes

1) Make a full backup of POSitive

2) Click the Maintenance tab and then choose the Import button and select ZIP Codes

3) Find the comma delimited file containing ZIP codes

4) Assign fields for import. Highlight a field on the left and a corresponding field on the right, then click on the Assign button in the center

5) Choose Strip Header Record (field names) to ignore the first entry in the import file

*Compatible with most international postal codes


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Apr
2
Tech's Choice - Staff Tip of the Week
Posted by Support Dept. on 02 April 2012 08:35 AM

Return Reason DefinitionsWhat is the return reason?

In order to process customer returns quickly and efficiently, POSitive features a list of return definitions.  Store management may customize the return definitions to meet store policy and to ensure that returned merchandise is properly identified for disposition.

While processing a return transaction, POSitive will prompt the cashier to select a reason for the return.

Customizing Return Reason Definitions

When adding or editing a customer return definition, you type a reason and determine if the item should be immediately returned to stock.

1) Navigate to Customer Returns by pressing the Definitions Lists button on the Maintenance tab

2) From here, you may Add, Edit or Delete return reason definitions

3) While adding or editing a return reason definition, you may toggle the return to stock option. If activated, the item will be returned immediately to stock. Do not activate this option if you want store management to review all return items before returning them to stock

Tip: Use the repositioning buttons Repositioning Buttons to arrange the return reason definitions with the most common reason at the top of the list


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